BESTAUTOBITS.COM OFFER THE FOLLOWING SHIPPING METHODS

Free delivery

On items that are advertised with free delivery, the delivery service used for this delivery will be a standard Royal Mail second class delivery service, or in the case where the item is being shipped to an international delivery address, the service used will be a standard Royal Mail air mail delivery service.

Expected delivery times:

• Standard Royal Mail second class delivery: 1-3 working days (including Saturdays).
• Standard Royal Mail air mail delivery:           7-10 working days Europe delivery.
                                                                             10-14 working days for outside Europe.

UK Mainland & Northern Ireland Delivery Services Offered

On all orders below 1kg in weight, your items will be dispatched on either of the following available selected shipping methods with their expected delivery times:

• Standard Royal Mail second class delivery:            1-3 working days (including Saturdays).
• Standard Royal Mail first class delivery:                  1-2 working days (including Saturdays).
• Standard Royal Mail first class recorded delivery: 1-2 working days with signature (including Saturdays).

Please be aware that in the situation where an item is dispatched via the Royal Mail UK mainland and Northern Ireland delivery services offered; you must allow a minimum of 15 working days for these deliveries. Royal Mail requires a minimum of 15 working days for the delivery of their goods before the item can be classed as lost in transit.

In the situation where an item is classed as lost in transit the customer will be required to complete a "denial of receipt of goods form". This form will be e-mailed to you for completion prior to either a refund being processed, or a replacement unit being sent to you.

On all orders of between 1-2kg the option to deliver your goods via a 3-5 day standard parcel delivery service is available. The company used for this shipping method and the expected delivery times are as follows:

• MyHermes standard parcel delivery service: 3-5 working days with signature (including Saturdays).

On all orders between 1-40kg the option to deliver your goods via a 48-72 hour courier service is available. The company used for this shipping method and expected delivery times are as follows:

• Home Delivery Network Service: 48-72 hours delivery (including Saturdays).

A tracking number will be supplied for this delivery method. If you have not received your tracking number for your delivery, please e-mail support@bestautobits.com , and we would be happy to forward the tracking details of your delivery to you.

European Delivery Services Offered

On all orders of up to 2kg in weight your items will be dispatched out to Europe on a standard Royal Mail air mail delivery service. The shipping method and expected delivery times are as follows:

• Standard Royal Mail air mail delivery service Europe:     5-7 working days.

Please be aware that in the situation where an item is dispatched via the Royal Mail European delivery service offered; you must allow a minimum of 25 working days for these deliveries. Royal Mail requires a minimum of 25 working days for the delivery of their goods before the item can be classed as lost in transit.

In the situation where an item is classed as lost in transit the customer will be required to complete a "denial of receipt of goods form". This form will be e-mailed to you for completion prior to either a refund being processed, or a replacement unit being sent to you.

On all orders of between 2kg in weight and 20kg your items will be dispatched out on a Parcel Force European 48 hour delivery service. The shipping method and expected delivery times are as follows:

• Parcel Force 48 hour European delivery service: 2 working days.

A tracking number will be supplied for this delivery method. If you have not received your tracking number for your delivery, please e-mail support@bestautobits.com , and we would be happy to forward the tracking details of your delivery to you.

Global Delivery Services Offered (Excluding delivery to UK Mainland, Northern Ireland and Europe)

On all orders of up to 2kg in weight your items will be dispatched out to global delivery addresses (excluding UK mainland, Northern Ireland, and Europe) on a standard Royal Mail air mail delivery service. The shipping method and expected delivery times are as follows:

• Standard Royal Mail air mail delivery service global delivery addresses (excluding UK mainland, Northern Ireland, and Europe):     10-14 working days.

Please be aware that in the situation where an item is dispatched via the Royal Mail global delivery service offered; you must allow a minimum of 25 working days for these deliveries. Royal Mail requires a minimum of 25 working days for the delivery of their goods before the item can be classed as lost in transit.

In the situation where an item is classed as lost in transit the customer will be required to complete a "denial of receipt of goods form". This form will be e-mailed to you for completion prior to either a refund being processed, or a replacement unit being sent to you.

On all orders of between 2kg in weight and 10kg your items will be dispatched out on a DHL Global 4 day delivery service. The shipping method and expected delivery times are as follows:

• DHL Global 4 day delivery service: 4 working days.

A tracking number will be supplied for this delivery method. If you have not received your tracking number for your delivery, please e-mail support@bestautobits.com , and we would be happy to forward the tracking details of your delivery to you.